Transformation

In order to stay competitive, expand markets, businesses often need to reimagine their products and offerings. However, it is not always easy to bring about sweeping changes in the process, people and tools that it entails. Many things come in the way such as a) Why fix if it ain’t broken? Organization culture sometimes is the biggest impediment b) There are better things that we can do with the money, such as improve transactional aspects of our business or lower the cost of running it (by lets say moving business systems to the cloud) c) What is the cost of business disruption in going over the hump? d) Not clear on return on investment! e) Is it CIO/CTO agenda or CFO/CEO agenda and consequently does the transformation play into the cost equation or top line equation? f) What is the journey map? In this post, we won’t be dwelling into a) through e) as I plan to cover these in a post dedicated to business drivers of transformation. However, once businesses have realized the importance of transforming their product creation-consumption lifecycle, there doesn’t seem to be a common, concise way of doing it. Every one sort of goes on in an exploratory path and often end up with some tactical improvements to existing processes and tools and rarely changing the people organization. I will attempt to present a journey map,… Read More »Digital thread transformation – Journey